The operating system
for affordable housing.
Resonance coordinates every household, unit, vendor, and compliance obligation across your RAD, PACT, Section 18, and preservation relocation programs — in one place, in real time.
Preservation and relocation programs are too complex to run on spreadsheets
When you're managing right-to-return commitments, RAD conversion timelines, capital planning milestones, and HUD compliance all at once — the tools that got you here won't get you through it.
Program status is buried across five spreadsheet tabs, three email threads, and someone's calendar. Generating a status report for HUD or a LIHTC syndicator takes half a day. By the time it's done, it's already outdated.
Visibility gapPhase 2 gets delayed by three weeks. Now 60 households need to be re-sequenced. Your team spends a week rebuilding a spreadsheet model — only to have it change again on Friday. There's no way to model options before committing.
No scenario planningEvery match decision, every right-to-return commitment, every relocation cost and URA benefit — the reasoning is scattered across email, chat, and informal conversations. Proving a decision was defensible takes hours. Sometimes it can't be proven at all.
Compliance riskTraditional property management software tracks what happened.
Resonance coordinates what's next.
Every household, unit, workflow, vendor, and compliance obligation lives in one connected system — from physical needs assessment through RAD or PACT conversion to final right-to-return placement.
Every household. One record. No hunting.
Each family or individual in your program gets a complete operational profile: bedroom needs, accessibility requirements, voucher type and status, right-to-return eligibility, relocation cost tracking, documentation checklist, case notes, and a full timeline of every interaction. When your coordinator is out, anyone else on the team picks up exactly where they left off — in seconds, not after a 30-minute catch-up call.
The right unit for every household. In minutes.
Tell Resonance what a household needs. It simultaneously evaluates every available unit across bedroom count, accessibility, affordability limits, phase timing, and construction readiness — and surfaces the best matches, ranked by score.
When plans change, simulate before you scramble.
Construction on Phase 2 just moved by three weeks. Your physical needs assessment flagged additional units as not ready. 60 households need to be re-sequenced without violating right-to-return commitments. In Resonance, you model three different responses in parallel — advance some households, hold others, pull units from Phase 3 — and see exactly how each scenario affects compliance risk, resident disruption, and overall timeline.
Every workflow your program runs.
One system that runs them.
Built for RAD, PACT, Section 18, and LIHTC preservation programs — from first notice to final right-to-return placement.
One complete record for every resident. Through the entire program.
Bedroom needs, accessibility, voucher status, household composition, right-to-return eligibility, URA benefit entitlements, documentation checklist, case notes, move history, and a full communication log — all in one structured profile that follows each household from intake to final placement.
- Multi-stage household status pipeline with visual progress — active stage highlighted, completed stages tracked
- Right-to-return eligibility and replacement unit status tracked per household
- URA relocation benefit calculations, payments, and reimbursements logged in-platform
- Full audit trail — every status change, notice, and interaction timestamped and attributable
- Saved filters for caseload management by assigned coordinator
Every field workflow your program runs — built in, not bolted on.
Notice delivery, incident reports, shutdown requests, social services referrals, unit prep — every workflow your field team runs has a dedicated log type with its own status flow, photo upload, digital signatures, and automatic master status updates.
- Notice Delivery — multi-stage notices with photo proof of delivery and escalation flows for non-delivery
- Construction Phase — daily check-in/check-out tracking across every defined construction phase
- Shutdown Request — planned utility interruptions with advance notice documentation and affected unit tracking
- Incident Report — complaints, accidents, digital signature, contractor involvement, witnesses, resolution
- Unit Prep — packing, furniture, tagging, storage box counts, construction-ready sign-off
- Flag system — categorized issue flags with automatic contractor email notifications on maintenance items
From first notice to move day. Every compliance step, tracked and timestamped.
Resonance runs a structured pre-construction compliance checklist cascade across configurable time periods — automatically surfacing what needs to happen now, what's overdue, and what's coming next for every household in your program.
- Early-stage appliance verification and initial unit assessment
- Reasonable accommodation assessment, hoarder identification, pest inspection initiation
- Resident orientation, box delivery, relocation survey, fixture inspection, hazardous conditions review
- Packing assistance status, active pest treatment, supply delivery follow-up
- Required notice signatures, key exchange documentation, furniture and storage labeling
- Final construction-ready verification across all prior checklist milestones
The right unit for every household. In minutes, not weeks.
Tell Resonance what a household needs. The matching engine simultaneously evaluates every available unit across bedroom count, accessibility, affordability limits, phase timing, and construction readiness — and surfaces the best matches, ranked by score with criterion-by-criterion breakdown.
- Multi-constraint matching: bedrooms, accessibility, income limits, phase eligibility, location preferences
- Ranked match scores with pass/warn/fail for every criterion
- Chain-move coordination for complex multi-hop relocation sequences
- CSV export of simulation results with individual household-to-unit assignments
When plans change — and they always do — model multiple responses before you act.
Construction moved. Households need to be re-sequenced without violating right-to-return commitments. In Resonance, you model multiple responses in parallel and see exactly how each affects compliance risk, resident disruption, and program timeline — before committing to any of them.
- Model multiple scenarios side by side with full downstream impact visibility
- Resonance flags compliance risks before you execute any scenario
- AI-powered allocation engine — households, units, move dates, tenant preferences as inputs
- Every scenario saved, shareable, and fully auditable
HUD-ready documentation — generated from live data, not assembled by hand.
Every action inside Resonance creates a timestamped, logged, auditable record. When a regulator asks for documentation, the answer is a few clicks. URA benefit letters, Section 18/RAD conversion notices, resident notification packets, right-to-return confirmations, and HUD program status reports are generated automatically.
- Auto-generated URA notices, RAD resident letters, move packets, and HUD compliance reports
- Resident notification tracking — every required notice logged, delivered, and acknowledged
- Full decision audit trail — who decided what, when, and why
- HUD Audit Readiness Score — compliance risk surfaced across multiple dimensions before inspection
Full unit inventory. Every status, every test, every household — linked.
Every unit in your portfolio tracked in one place: construction status, occupancy, environmental testing results, life safety inspection records, appliance inventory, and a direct link to the current household record. Resonance knows which units are ready, which are at risk, and which are waiting on construction.
- Per-unit: building, floor, line, construction status, occupancy
- Environmental testing: lead, ACM, mold, radon — logged per unit
- Life safety inspection records and appliance inventory
- Linked to current and incoming household record
- Construction readiness dates feed directly into the matching engine
No rip-and-replace. Resonance layers on top of your existing stack in weeks, not months.
Life before Resonance vs. after
We'll show you exactly how Resonance changes day-to-day operations.
Most "AI for housing" is a chatbot
on top of a spreadsheet.
Resonance is something different.
Wrapping a large language model around unstructured data produces confident-sounding answers that can't be trusted with real decisions. Resonance is built on a declarative AI architecture — the system reasons over verified, structured program data to surface actions, flag risks, and coordinate outcomes. Not summaries. Not suggestions. Decisions you can act on.
Generative AI predicts the next likely word. Declarative AI reasons from defined facts, constraints, and rules — and produces outputs that are verifiable, auditable, and traceable to the source data. When Resonance surfaces a match or flags a compliance risk, it shows its work.
Resonance AI operates exclusively over your structured program data — households, units, timelines, eligibility rules, voucher constraints. It doesn't hallucinate. It can't. There's no ambiguity to fill with invention — only structured facts to reason over.
Most AI tools are reactive — you ask, they answer. Resonance AI is proactive: it monitors your program state, identifies dependency chains, surfaces sequencing risks before they become crises, and recommends the next right action across hundreds of households simultaneously. That's not a chatbot. That's a co-pilot for your program.
"The difference between an LLM wrapper and a declarative system isn't speed — it's trust. You can put Resonance's outputs in front of HUD. You can't do that with a summary generated from your inbox."
Expert consultation and dedicated team members — built around your program.
We don't just hand you software and walk away. Resonance offers consultation and dedicated team members who work alongside your organization to streamline operations across preservation, relocation, and redevelopment programs — using deep industry knowledge to ensure you get full value from day one.
Whether you need strategic guidance on RAD conversion sequencing, right-to-return tracking, or URA compliance workflows — or hands-on coordinators embedded in your program — we configure our support around how your organization actually operates.
Built for housing authorities, developers, and relocation service providers
RAD, PACT, Section 18, or LIHTC preservation — the programs look different. The pain of running them without purpose-built software is the same.
You're managing 800 households across a phased preservation and redevelopment program — tracking right-to-return commitments, coordinating with a developer, fielding daily resident calls, and satisfying HUD. Resonance gives you the command center that spreadsheets never could.
Your construction schedule is shifting, your physical needs assessment flagged units behind schedule, and relocation is under pressure. Resonance connects the physical asset side of your preservation program to the resident side — when unit readiness changes, the relocation plan and right-to-return sequencing update automatically.
You're running five preservation and relocation programs in three cities — each with its own URA obligations, right-to-return roster, and funder reporting requirements. Resonance is the single platform that handles all of them, so you can take on more programs without proportionally growing your overhead.
Tell us about your program and we'll show you exactly how Resonance fits.
Frequently asked questions about affordable housing relocation software
Still have questions? We'd rather show you than tell you.
Implementation capacity is limited — we work closely with each program team during onboarding.
Stop managing your program.
Start running it.
Tell us about your program and we'll reach out within one business day to schedule a personalized demo.
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Let's talk about
your program.
No spam. Just a real conversation about your program.
We'll review your program details and reach out within one business day to continue the conversation.
